How to Sign Out of Amazon App

How to Sign Out of Amazon App

Updated on February 27, 2024

Welcome to our comprehensive series of guides designed to walk you through the process of signing out of the Amazon app, tailored to fit a variety of devices and situations. Whether you're using an Android device, an iOS device, navigating your way through a Fire Tablet, or even dealing with a lost or stolen device, we've got you covered. In addition to device-specific instructions, we also offer guidance on how to force sign out from all devices using Amazon's website, secure your Amazon account before signing out, and how to reach out to Amazon's Customer Service for sign out issues. Plus, for those rare instances where things don't go as planned, our troubleshooting guide is here to help. Our aim is to make this process as smooth and worry-free as possible, empowering you with the knowledge and confidence to manage your Amazon app session securely and efficiently. Let's dive in!

Table of Contents:

  1. Navigating the Amazon app on Android devices comes with its own set of nuances. Whether you're switching accounts or ensuring your account's privacy on a shared device, understanding the sign-out process is essential.

    How to Sign Out of the Amazon App on Android Devices

    1. Open the Amazon App
      • Locate the Amazon app icon on your device and tap to open.
    2. Access the Settings Menu
      • Tap on the menu icon (≡) located at the bottom-right or the top-left corner of the screen, depending on your device and app version.
    3. Select 'Settings'
      • Scroll through the menu options and tap on 'Settings'.
    4. Sign Out
      • In the 'Settings' menu, find and tap 'Sign Out' or 'Not [Your Name]? Sign Out.' Confirm your choice if prompted.
  2. For those wielding iPhones or iPads, the dynamics shift slightly due to iOS's distinctive ecosystem. Seamless though it may be, the process of signing out necessitates a different approach, catering to the unique interface and security protocols inherent to iOS devices.

    How to Sign Out of the Amazon App on iOS Devices

    1. Open the Amazon App
      • Tap on the Amazon app icon on your iOS device's home screen to open it.
    2. Access the Main Menu
      • Tap on the menu icon (usually represented by three horizontal lines) located at the bottom right corner of the screen.
    3. Go to Settings
      • Scroll down the menu options and tap on 'Settings'.
    4. Sign Out
      • Tap on 'Sign Out' at the bottom of the 'Settings' menu. Confirm your decision if prompted.
  3. Amazon's Fire Tablet, with its customized Android base, offers a user experience quite unlike other tablets. This means that signing out of your Amazon app on this device also requires a tailored approach, one that acknowledges the fusion of Amazon's services with Android infrastructure.

    How to Sign Out of the Amazon App on a Fire Tablet

    1. Navigate to the Amazon App
      • Tap on the Amazon app icon on your home screen or in your app drawer to open it.
    2. Access the Settings Menu
      • From the app's main page, tap on the 'Menu' icon (usually represented by three horizontal lines) located at the bottom-right corner of the screen or top-left corner, depending on your device and app version.
    3. Sign Out
      • Scroll down in the menu options until you find 'Settings' or 'Sign Out'. The exact wording can vary. Tap it.
      • If you selected 'Settings', navigate through the settings menu until you find the 'Sign Out' option. Tap 'Sign Out' to log out of your Amazon account on your Fire tablet.
      • Confirm your action by tapping 'Sign Out' or 'OK' when prompted to confirm that you want to sign out of your account.
  4. There may come a time when you need to ensure that you've signed out of all devices, perhaps for security reasons or to troubleshoot account issues. Doing this effectively requires a dive into Amazon's website, leveraging tools designed for a comprehensive sign out.

    How to Force Sign Out from All Devices Using Amazon's Website

    1. Access Your Amazon Account Settings
      • Go to the Amazon website and sign in to your account.
      • Hover over the 'Account & Lists' dropdown menu on the top right corner and click on 'Your Account'.
    2. Review Your Security Settings
      • In your account settings, find and select 'Login & Security'.
      • Review the devices currently signed into your account under the 'Secure Your Account' section.
    3. Force Sign Out from All Devices
      • Scroll to the bottom of the 'Login & Security' page and click on 'Sign Out of All Devices' or similar option.
      • Confirm your choice if prompted to ensure that your account is signed out from all other web sessions across devices.
    4. Verify the Sign Out Process
      • After completing the sign out process, attempt to access your Amazon account from a previously signed-in device without logging in again to confirm that the sign out was successful.
      • It's also advisable to change your password for enhanced security.
  5. Before taking the leap to sign out, especially on shared or public devices, securing your account becomes paramount. This involves a series of steps aimed at protecting your personal information and purchase history, ensuring peace of mind.

    How to Secure Your Amazon Account Before Signing Out

    1. Enable Two-Step Verification (2SV)
      • Navigate to the 'Login & Security' settings in your Amazon account.
      • Select 'Edit' next to Two-Step Verification (2SV) Settings.
      • Click on 'Get Started' and follow the prompts to enable 2SV. Use your mobile number or an authenticator app for verification codes.
    2. Review Your Account's Email Address
      • Go to the 'Login & Security' tab of your Amazon account settings.
      • Verify that your email address is up-to-date and not compromised.
    3. Change Your Password Regularly
      • Navigate to 'Login & Security' and select 'Edit' next to the Password option.
      • Create a new, strong password that includes a mix of letters, numbers, and symbols. Avoid using passwords you've used before.
    4. Sign Out After Every Session
      • Scroll to the bottom of the Amazon page and click on 'Not [Your Name]? Sign Out.'
      • Alternatively, in the Amazon app, go to the menu, tap 'Settings', and then tap 'Not [Your Name]? Sign Out.'
  6. Losing a device or having it stolen is a distressing experience, compounded by the worry of unauthorized access to your accounts. Amazon provides means to remotely sign out, a crucial step in safeguarding your account under such circumstances.

    How to Sign Out Remotely from the Amazon App on a Lost or Stolen Device

    1. Access Your Amazon Account on a Different Device
      • Use a secure browser to navigate to Amazon's website and enter your login credentials.
    2. Go to Your Account Settings
      • Hover over the 'Accounts & Lists' dropdown menu at the top-right corner of the homepage and click on 'Your Account'.
    3. Select Login & Security
      • Within your account settings, locate and select the 'Login & Security' option.
    4. End Sessions on Other Devices
      • Scroll down to find the option 'Secure Your Account' or a similar section that allows you to end all other sessions. Follow the provided instructions to remotely sign out of the Amazon app on any devices that may be lost or stolen.
    5. Confirm Your Actions and Secure Your Account
      • Once you have followed the steps to sign out from other devices, change your password and review your account for any unauthorized activity. This adds an extra layer of security to your Amazon account.
  7. Encountering challenges while trying to sign out can be frustrating. Fortunately, Amazon's customer service is equipped to handle such situations, guiding you through resolutions and providing the assistance needed to secure your account.

    How to Use Amazon's Customer Service for Sign Out Issues

    1. Verify Your Account Details
      • Check that you are entering the correct email address and password associated with your Amazon account.
    2. Contact Customer Service
      • Navigate to Amazon’s Help page by clicking on 'Help' at the bottom of the Amazon homepage or use the Amazon App.
      • Go to the 'Need More Help?' section and click on 'Contact Us'.
      • Choose the 'Sign In' issues option or select the issue most relevant to your problem.
      • Follow the prompts to receive either chat, email, or phone support based on your preference.
    3. Follow Provided Instructions
      • Ensure you follow any instructions given by the customer service team carefully to resolve your sign out issue.
  8. If all else fails and you find yourself unable to sign out of the Amazon app, troubleshooting becomes your next course of action. Identifying common problems and employing strategic fixes can often resolve these sign out issues, restoring your account's security and privacy.

    How to Troubleshoot When You Can't Sign Out of the Amazon App

    1. Force Close the App
      • On an iOS device, double-click the Home button, then swipe up on the Amazon App preview to close it. On Android, open the list of running apps and swipe the Amazon App away or hit the Close All button if available.
    2. Reopen and Attempt to Sign Out
      • Relaunch the Amazon App, navigate to the settings or menu options, and attempt to sign out once more.
    3. Check for Connectivity Issues
      • Verify your internet connection by browsing to different websites or using different apps on your device. Poor connectivity may prevent the app from performing certain actions, including signing out.
    4. Update the Amazon App
      • Open the app store on your device, search for the Amazon App, and tap Update if an update is available. Sometimes, bugs that prevent you from signing out are fixed in newer versions of the app.
    5. Restart Your Device
      • Turn off your device completely, then turn it back on. This can help clear out potential software glitches affecting the app's performance.
    6. Contact Amazon Support
      • If none of the above steps work, it may be time to contact Amazon's customer support for help. You can do this directly through the app or by visiting their website.
We hope our comprehensive guides have provided you with clear and easy-to-follow instructions on how to sign out of the Amazon app across various devices and scenarios. Whether you're using an Android or iOS device, a Fire tablet, needing to sign out remotely, or seeking additional security measures, our aim was to cover all bases to ensure your Amazon account remains safe and accessible only by you. If you've encountered any issues during the sign-out process, we trust our troubleshooting tips and guidance on utilizing Amazon's customer service have been helpful. Remember, keeping your account secure is pivotal, and knowing how to sign out properly is a key step in managing your digital security. Thank you for trusting us with your Amazon app queries, and we're here to help with any further questions or concerns you might have.

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